Returns & Exchanges

Due to the perishable nature of our baked goods, Fay Da Bakery cannot accept returns once products have left our premises. If you are dissatisfied with your order, please contact us within 24 hours of receipt for a resolution.

Return Process

• 1.
  Inspect Your Order

  Please check your pastries and cakes immediately upon pickup or delivery to ensure everything meets our quality standards.

• 2.
  Document Issues

  If there is a defect or incorrect item, take a clear photo of the product and keep your original receipt or order confirmation.

• 3.
  Contact Support

  Email our customer service team or visit the specific bakery location where the purchase was made to report the discrepancy.

• 4.
  Resolution Process

  Our team will review your claim and may offer a replacement, store credit, or refund depending on the specific circumstances of the order.